Return Policy

We accept returns for store credit for unworn lingerie with tags attached within 30 days of purchase. Sale lingerie is final sale. Stockings and bodystockings are final sale. We reserve the right to charge a 10% restocking fee on cancelled orders. 

Due to the personal nature of sex toys, all sales remain final on all other products. BUT. If a toy doesn’t *ahem* please you, let us know at support@thenookieshop.com, and we’ll give you 20% off on your next purchase within the same product category. For example, if you bought a vibrator, you can get 20% off on a new vibrator. (Don’t worry. We won’t make you explain why you want a different one.)

Please note that you must redeem the discount within 30 days of original purchase on an item of equal or lesser value. If you want a more expensive model, we’ll apply the 20% discount to the value of your initial product.

Contact us at 416-515-7399 or support@thenookieshop.com if you require assistance selecting a product.